Terms of Service

1. Introduction & Acceptance

Welcome to the website of Queensway Chemist Ltd ("we", "us", "our"). By accessing or using this website (www.queenswaychemist.co.uk), you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use the website.

2. Informational Purpose (Not Medical Diagnosis)

The content, health articles, service descriptions, and price guides published on this website are provided for general educational and informational purposes only. Website content does not constitute personal medical diagnosis or clinical prescription advice. Always consult a qualified healthcare professional in person or contact NHS 111 / 999 for medical emergencies.

3. Appointment Scheduling

Appointment bookings submitted through our Cal.com integration are subject to clinical availability. While we make every effort to honor scheduled slots, clinical emergencies within the pharmacy dispensary may occasionally cause brief delays. Consultations do not guarantee the supply of any specific prescription-only medicine (POM); supply remains strictly subject to clinical assessment and pharmacist prescriber judgment.

4. Intellectual Property

All text, branding, graphics, logos, and custom code on this site are the intellectual property of Queensway Chemist Ltd or used under license. You may view and print pages for personal, non-commercial use only.

5. Limitation of Liability

To the maximum extent permitted by UK law, Queensway Chemist Ltd disclaims all liability for any indirect or consequential loss arising from the use of this website. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence or fraud.

6. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.