Accessibility Statement

Queensway Chemist is committed to ensuring digital accessibility for all users, including people with visual, hearing, motor, and cognitive disabilities. We continually improve the user experience and apply the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility. This website is designed to conform to WCAG 2.2 Level AA standards.

Accessibility Features Implemented

• Skip to Content Link: A dedicated skip-link at the very top of every page allows keyboard and screen reader users to bypass header navigation immediately.
• High-Contrast Colour Tokens: All text complies with WCAG AA minimum contrast ratio of 4.5:1. Where green appears as text on white backgrounds, an accessible dark emerald variant (#157347 with a 5.1:1 ratio) is strictly enforced.
• Keyboard Accessibility: All interactive elements, links, buttons, accordions, and modals can be navigated and activated using the Tab, Shift+Tab, Enter, and Spacebar keys. Focus indicators are prominently styled with :focus-visible.
• ARIA Landmarks & Roles: Pages use HTML5 semantic landmarks (header, nav, main, article, footer) alongside descriptive aria-label, aria-expanded, and aria-haspopup attributes.
• Clear Typography: High-legibility fonts (Poppins and Nunito Sans) with comfortable line-heights and scalable font sizes.
• Motion Sensitivity: Interactive animations respect the prefers-reduced-motion user setting.

Feedback & Accessibility Support

We welcome your feedback on the accessibility of the Queensway Chemist website. If you encounter any accessibility barriers or require information in an alternative format:

• Telephone: 0161 946 0834
• Email: hello@queenswaychemist.co.uk (Subject: 'Website Accessibility Feedback')
• In Person: 14 Manchester Road, Chorlton, Manchester M21 9PN

We aim to respond to accessibility feedback within 2 business days.